Customer bills will increase effective with usage starting on Feb. 1, 2022 and as authorized by the Maryland Public Service Commission will be partially reduced by certain tax benefits. With the rate adjustment and offsets approved by the PSC, the average residential electric bill will increase by $3.28 per month and the average residential natural gas bill will increase by $2.40 per month. See bge.com/myp for details.
Welcome and thanks for visiting the LightSpeed Communications website.
We hope you find the site to be a valuable tool for you to find information about our products and services, processes, reference materials and much, much more.
Important Numbers
To Report a Cell Site Emergency or Request Access:Exelon Security Operations Center (ESOC)- 1-800-550-6154
To Report Cell Site Trouble or Request Maintenance:LightSpeed Trouble Line- 1-410-470-3838[email protected]
To Contact LightSpeed Personnel: View the full Contact List
What information is required to research a transmission site?
What is a CKT number?
”CKT” stands for “circuit” and it identifies the transmission line that runs from one substation to the next.
What is the difference between a Safety Watchman and a Safety Escort and when are they required?
A BGE Safety Watchman must be present in any of the following scenarios: work being performed on a transmission R.O.W., an equipment delivery to a transmission R.O.W. requiring the need of a boom truck or heavy equipment; when a BGE approved vendor has been granted approval to climb a transmission structure or a communications tower. A BGE Safety Escort is required to gain access to any secured BGE facility such as a substation or service center.
How do I arrange for a Safety Watchman?
For sites currently under construction or in the planning stages, your Construction Specialist will schedule a Safety Watchman as required. For more information, please print out the Safety Watchman Process from our Downloadable Process and Guideline Documents page.
How do I arrange for a Safety Escort?
Please call the Exelon Security Operations Center (ESOC) as listed on the “Contact Us” page. For more information, please print out the Escort Process from our Downloadable Process and Guideline Documents page.
Should I file for an electric service application on a BGE site?
No. When preliminary construction drawings have been provided, the Construction Specialist assigned to the site will file the application with our New Business Unit.
What is the process for a site upgrade and who should I contact?
For a comprehensive description of the process, please print out the Equipment Upgrade process sheet from our Downloadable Process and Guideline Documents page.
Does BGE accept third-party POs?
No. BGE only accepts POs from established Carrier accounts. Third parties are welcome to pay by check.
Where should checks be mailed?
Rent payments and construction invoice payments should be submitted to the address listed on the invoice. Please be sure to include the account number on the payment.
Checks for application/structural fees or construction payments that are required to be submitted by check in lieu of Purchase Orders should be mailed to the LightSpeed office at the below address with the BGE Site ID included on the payment:
BGE LightSpeed Communications1068 N. Front StreetRoom 200Baltimore, Maryland 21202
How can I become an approved vendor with BGE LightSpeed Communications?
BGE typically solicits new vendors when the need arises through a Request for Proposal (RFP) process; however, if you are interested in learning more, please contact the Manager as listed on the “Contact Us” page.
Does BGE allow collocations on wooden distribution poles?
This is allowed under certain circumstances but is not handled by LightSpeed Communications. For more information about such opportunities and the required applications and processes, please call 1-410-470-6719
How long can I expect a site to take from inquiry through construction?
This depends on the type of structure for which an Application is submitted (i.e. Communications or Transmission structure), and other variables such as outage availability, type of installation, zoning requirements, etc. Naturally, the timeline on a Communications Structure is not dependent on outages and can be completed as soon as all deliverables from the customer are received. For transmission structures, the timeline can be longer for items such as outages, etc. The projected timelines for each site vary and are discussed at the Site Walk which occurs after an Application and Fees are received.
Who should I call if have an issue accessing an existing site?
Please call the Exelon Security Operations Center (ESOC) as listed on the “Contact Us” page.
Who do I call with a maintenance issue at an existing site?
Who should I contact about a proposed new tower?
BGE is receptive to proposals for new tower development at our Substation locations. Please submit a request with the following information to your respective Account Manager: Name/Carrier/Contact Information, Location and/or Name of the Substation (coordinates, address), Description of Proposed Installation, Completed Zoning Abstract with Applicable County Code, and Desired Timeframe for Completion
